Welcome 👋🏽 It’s pronounced Pay-Mon.
I'm a Staff Product Designer with 15+ years experience, now focused on AI products. Right now I'm at Syllable.ai, designing a 0-to-1 enterprise platform where teams build AI agents to handle their everyday work. Before that I led design for ASAPP's GenerativeAgent, where enterprise clients configure and tune their own AI agents. And for three-plus years at Amazon, I led UX for Amazon Autos — helping bring it to market in 2024 so customers could buy their next car on Amazon — and for the podcast publishing and advertising platforms at Amazon Music.
AUGUST 2025
Amazon Autos - Order details redesign
I led the redesign of the order fulfillment experience for Autos and helped reduce order cancellations by 3.5%. The primary goal is to make sure customers have their contracts finalized before they head to the dealership to pickup their car.
NOVEMBER 2024
Amazon Autos - Three year vision concept
As part of Amazon Autos’ long-term strategic planning, I collaborated with two fellow designers—Shruthi Padala and Tara Pairoj-Boriboon—over the course of 4 weeks to create a proof-of-concept video illustrating what the Amazon Autos experience could look like three years into the future.
FEBRUARY 2024
Amazon Music Podcasts — Reimagining Campaign Operations
I led the redesign of campaign creation and management for enterprise podcast publishers and advertisers, and a light visual refresh of the web platform.
JUNE 2022
ASAPP - Gen AI agent for customer support teams
I joined ASAPP to lead design efforts on our GenerativeAgent (GA) platform which focused on simplifying how customer support managers at major airlines including American Airlines and JetBlue configure, monitor, and optimize their AI chatbots.
MAY 2021
SimplePractice - Telehealth for iOS, Android & web
I redesigned the Telehealth experience for web and mobile, increasing monthly sessions from 60k (Mar 2020) to 2.6M (May 2021).
